OUR RETURN POLICY
In the modern mobile era due to the shortage of time, convenience and ease people prefer to do online shoping.According to the "state" of state bank of pakistan online industries witnessed a growth of 93.7% for the year of 2018. But from last 2 years online stores is going to step down due to the following reasons and people are no more comfortable in online shopping.
- defective itoms and replicas.
- dispatching entirely different item.
- delivery issues
- scames and frauds (many customers get blocked after taking advance payment)
- fake reviews
- not enough detail of items and misguidance...and many more...
every problem has a solution. Now YOUi is here to rebuild the trust of people over online shopping. The core objective of YOUi is to fulfill their customer's requirements and provide them enough satisfaction by providing them best customer services as well as after sale services and by taking a proper action in case of any kind of misguidance so that they d'nt feel fear while purchasing online.
For all these YOUi do not charge any advance payment from their customers and provide them the facility of open parcal. If customer face the following issues He/She can return the parcel instantly to YOUi rider without paying even a single penny.
- if product is defective or damaged
- if product did not meet the customer's expectations
- if the product did not match to the exact color